80/20 Rule

80/20 RuleRecently, I was teasing a colleague about the lack of a Waiting Room when he connects with Scholars using Zoom.

His reply, “Well, I’m a believer in the 80/20 Rule — focus on the 80% that matters and get to the other 20% someday.”

Since I have teased him quite a bit in the past, I heard, “Kim, I’m getting tired of your nit-picking. But – to humor you, I’ll be polite and quote the 80/20 Rule.”

There was something about his tone that immediately had me agreeing with him.

Yet, you – who know me well – know there’s more to this Story.

With A Little Thinking

In the shower, the next morning, it dawned on me (pardon the pun) that the 80/20 Rule does not work with People. Because — we never get a second chance to make a good first impression.

And — if a Person chooses to walk with us through this Journey of Life, then, they deserve 100% of the best we have to offer. In my opinion, it’s ALL — or, NOTHING. To know I’m only worth 80% of someone’s attention and effort is hard on the psyche and soul.

People Over Process (POP)

Where does the 80/20 Rule apply – and, work just fine? Answer: Process. Yes, we People are more effective and efficient with the structure of Process. Every system from minute to massive has processes. And – that’s a good thing.

Yet – People change and grow on a daily basis.

So – Does the same old Process still work (well) if the People have changed?

Yes, it’s a Rhetorical Question. The answer is: NO.

The net result and continued productivity probably is about 80% – if, we’re lucky, on a good day. Yet, management is relatively happy — because, they have the wheels turning and tend to ignore any opportunity for improvement. The 80/20 Rule has been applied and acts as a governor (used on machinery) to keep everything and everybody between the ditches.

You know, I just can’t help myself. The definition of a ‘governor‘ is quite fitting in the scenario, above, “a device for maintaining uniform speed regardless of changes of load, as by regulating the supply of fuel or working fluid.”

Really?

Do we, really, want to be regulated and held back from our true potential? I can only speak for myself — and, again, the answer is a resounding, “No! Heck, No! What part of NO don’t you understand!”

In Summary

A picture is, always, worth at least a 1,000 Words.

No 80/20 Rule In Relationships

 

Stewardship

StewardshipThe difference between rich and poor is not money. It is the ability to manage the resources available. Many have inherited great amounts of wealth to die broke. Others were born into little and leave behind a legacy.

In the annals of history and the stories of today, Captains of industry are less influential than the Stewards of relationships. In other words, the Empire is less important than the Builders. Regardless of what is built, it is temporary and limited in effect. Those who touch hearts and souls, today, influence the future for many generations.

As we consider our “ships” of families, friends, and communities, why is our role of “steward” important; and, who, really, is the ultimate beneficiary?

Taking Care

Let’s take a look at what stewardship is.

Historically, stewardship was the responsibility given to household servants to bring food and drinks to a castle dining hall. The term was then expanded to indicate a household employee’s responsibility for managing a household or domestic affairs. Stewardship later became the responsibility for taking care of passengers’ domestic needs on a ship, train, and airplane or managing the service provided to diners in a restaurant. The term continues to be used in these specific ways, but it is also used in a more general way to refer to a responsibility to take care of something owned by someone else.

Taking Care of People

At the moment we fully embrace the reality of our temporary existence, our view of life changes. In the simplest of terms, our focus shifts from Stuff, to People.

Our thinking changes to embrace the concept of Service over Self. To do so, we abandon any desire to have power over another. We take inventory of our gifts and work to multiply their effectiveness by mentoring, nurturing, and sharing in authentic ways the best of all that we have been given.

Specifically, great Stewards:

•  Share Information
•  Are Accessible
•  Keep Their Hands Engaged
•  Stand For Something
•  Banish Superficial Distractions
•  Make Everything Better
•  Coach, Mentor, and Serve

To share, we must, first of all, possess something of value. We have all been entrusted with unique gifts and have a fiduciary responsibility to enhance them into more powerful tools.

Taking Care to Share

People don’t care how much we know until they know how much we care. We must be willing to move to where others are to guide them to where they want to go.

The mind cannot forget what the hands have learned. To fully understand the process, we must engage our hands to enlighten, empower, and encourage the mind.

We learn to walk by falling down. Those most appreciative of standing are those who have been beaten down and, yet, refuse to submit their ideals to the vulgarity of others.

The outward appearance is less important than the inward character. Rather than become copies of societal propaganda, it is imperative to enhance the unique image of who we are.

The Better Way

There is always a better way. What got us here will not take us to where we need to go. Good, Better, Best — Never let us rest, ’til our good is better and our better, best.

The greatest enduring gift of love is a chosen, purposeful effort, often done in the face of fear, to nurture our own growth and the growth of others.

In summary, stewardship is a dynamic focus on home, abundance, and the responsibility to give of ourselves to receive the best of all that the universe has to offer!