Recently, I was reminded of the importance of Communication and Respect by a dance instructor. “As a leader, you must set the tone by your posture and frame. Your partner must feel safe in your presence.”
In other words, I must come to the dance floor sure of who I am — and willing to extend an invitation to someone sure of who she is. Otherwise, a wreck is guaranteed — toes will be stepped upon and feelings will be hurt.
Once upon a time, the game was Chutes and Ladders. Now, as older kids, we cope with Funnels and Pipelines. When we were children, the original game was fun. The twisted version not so much.
In today’s marketplace, we are often the unwitting object of Sales Funnels and Leads Pipelines. To many companies, we’re nothing more than a target to tip into the Sales Funnel, to move through their Lead Pipeline, and to have our hard-earned money siphoned into coffers of the unscrupulous.
I speak passionately about the topic, because yes, I, too, have been tricked when I clicked — on the enticements lurking within the hucksters Landing Pages. So, what’s the answer to these modern-day snake-oil salesmen?
The last step in the Journey to build sterling Character is to welcome and accept Constructive Feedback.
Constructive Feedback is the other side of the coin from Reinforcing Feedback. We all love the feedback that sings our praises of a job well done, that acknowledges a situation handled nicely, or that recognizes the dent we’re making in the world.
So, those are the two kinds of feedback — between two people with knowledge of facts, situations, and measurable observations.
What about the third kind of feedback — which comes out of the blue from a third wheel, loose cannon, if you will — from someone with a badge that reads, Sidewalk Superintendent?
Dad had an 8th Grade formal education and was one of the most intelligent men I have ever known.
He was from an era of the strong, silent type — and, when teased about being so quiet, he frequently said, “I learn more by listening.”
Today, listening seems to be a lost art form — and, we have several generations of fools.
Well, yes, that is blunt. Lest I be accused of being judgemental, let me rephrase — because, People have the God-given right to be the unique creations they are. Their behavior, though, is open to analysis. In other words, “I will not judge the People — yet, I canevaluate their Behaviors.”
What would you do if someone screamed, “You’re a Dumb F#cker!” And, then went on to yell, “I have no respect for you!”
Yes, I know, that paragraph is missing the “?” at the end. Yet, the experience for me was more about the “!” — or, in other words, the exclamation of ignorance and arrogance.
Thankfully for both of us the proclamation in the first paragraph, above, was made in a phone conversation. Otherwise, I might have been tempted to persuade him to respect his elders. Although, I do have to say, this guy is Number 1 in my book. In 35+ years of serving the public as a CPA, I had never heard those words. First time for everything, I guess.
If one is an incident, two is a coincidence, and three is a pattern, then I have a Story to share with YOU.