Benevolent Leader

In serving the public for 35+ years as a CPA, I’ve worked with many leaders. Some were wanna-bees; some were dictators; some were regular bosses; very few were benevolent.

The launch of WordPress 5.0 has opened my eyes to understand more about Matt Mullenweg — creator of WordPress and founder of Automattic.

WordPress, “We don’t make software for free, we make it for freedom.”

Automattic, “We are passionate about making the web a better place.”

More Than Meets The Eye

In the realm of Technology and especially in the niche of Design, there is an acronym WYSIWYG — What You See Is What You Get. Matt Mullenweg has taken that to a new level of YEGWYDS — You Even Get What You Don’t See.

Until today, as I’ve done the Google Searches to discover more about this fellow, I had no idea as to his scope, depth, and influence.

What I can do, though, is share my personal experience with a benevolent leader. This story begins in July 2018, when I experienced frustration to the point of having Capital One stop the processing on a credit card purchase.

In my opinion, a company Process was dysfunctional — and, to add insult to injury, I felt that same company was disrespectful to People. As you know, I’m a big believer in POPPeople Over Process.

Well, come to find out, I was preaching to the choir.

Congratulations (In an Email)

Matt,

Congratulations on the very successful launch of WordPress 5.0 — and a tremendous Presentation at WordCamp US 2018.

As you remember, I was frustrated with Automattic because of Jetpack, until out of the blue YOU called. I’m still in awe that a Leader cares so much about those in his Realm to listen and understand.

There was outreach by one of your Employees to work with me to resolve the Jetpack error messages that I was receiving from the Google Mobile-Friendly Test. Silly me — I rejected the offer. My belief and faith in Jetpack and its People had been shaken.

Although, from that moment forward, I noticed a shift in tone. Earlier, my “issue” was not so much a Plugin that didn’t work (for me), it was the disrespect from a representative that turned me off. (HISTORY)

Today, with Jetpack installed, absolutely “no loading issues” — only Success. (CLICK)

Then, more recently was my frustration with Gutenberg and responses I received from Automattic happiness engineers. That was immediately resolved by Gary Pendergast. (HISTORY)

As a Builder, I share the history to document a foundation for my belief that you are Building Something Special. The histories, above, are proof that my experience is much more than a one-off, luck-of-the-draw, random series of events. These are demonstrative facets of purpose, design, and implementation inspired and encouraged by YOU.

Last week, while interviewed in a Podcast, you made a comment about being “a benevolent leader.” We both know it is impossible to “manage by committee.” In the history of all great scientists and artists, there was only one of them. Only when they put beaker to flame, or brush to canvas, did the discoveries and masterpieces appear. That’s the magic of one person with belief in creating Value.

Yesterday, I thought your response to Mr. Blonde Goatee was Sherlock Holmes brilliant, “My dear Watson it’s quite elementary. The interpretation of WE is found in the context of its use.”

Great leaders inspire others to follow. You do that.

Quite often at the completion of a Post composed and published with Gutenberg, I find myself exclaiming, “Wow — I did that!”

That my friend is the sign of a truly great Leader — when those in your sphere of influence say, “We did that ourselves!”

When we say that, it’s because of your Vision and Values.

Thank you for being that kind of Leader.

Best,

Kim

Character Matters

When was the last time you had the CEO of a multi-billion dollar Company call you up to listen to your concerns? I can answer that for me, “Never.” Until one July day, out of the blue, I get a call from Matt Mullenweg.

For me, that memory will be priceless, forever. At the time, I knew something special was happening. Only, today, do I understand a little more about the honor bestowed on me — by a man with humility — a Benevolent Leader.

According to Matt, “This release is named in homage to the pioneering Cuban jazz musician Bebo Valdés.” — WordPress 5.0 “Bebo

Since the phrase “Benevolent Leader” is a mouthful — and probably beyond acceptance in everyday use by Matt — he will affectionately be known to me as “Bene.”

Fix Thoughts

How important is it for us to find a way to fix Thoughts?

There is a battle raging for our souls and it is life-altering to acknowledge that our thoughts are the only thing within our control.

We cannot change the political climate, celebrity morals, Mother Nature, Father Time — or, even, your neighbor’s yapping dog.

Yet, we can be the Captain of Destiny — as we create a future of our choice.

All We Do Begins With A Thought

Reverse Genius

Genius is taking the complex and making it simple — which, then, means Stupidity is taking the simple and making it complex.

There are moments, as we stare in disbelief at the absurd, when we ask, “What the flaming heck were they thinking?!”

The problem is just that, “They probably weren’t thinking.” And, that, my friends, is why we find ourselves in the Danger Zone. The majority of civilization in any society, at any time, are not thinking. They are, simply, going with the flow — of what propagandists want them to say and do.

On the other hand, the real geniuses have always been considered crazy — for going where angels fear to tread. Because they push against what the majority consider normal (generally, the lowest common denominator), the innovators of the world happily bear the ridicule of the masses.

Fix Your Thoughts

Now, you’re thinking, “Did he slip a cog. What’s up with this notion of happily bear ridicule?!”

Happy are the people who understand this secret.

Fix your thoughts on what is true, and honorable, and right, and pure, and lovely, and admirable. Think about things that are excellent and worthy of praise.

WTF Thoughts - Anyway

If goodness is out of vogue, happy people don’t care. What they do CARE about is truth, honor, righteousness, purity, love, and admiration for the 100% accuracy of Karma delivering what is earned.

By thinking about excellence and praiseworthy topics, happy people create their own destiny. With words, it is impossible to capture this principle, which is more magical than logical.

YOU must experience it through your actions.

All We Do Begins With A Thought

Paradoxical Commandments

Some things are better explained by the experts. In keeping with the concept Less Is More, I’ll direct you to Dr. Kent M. Keith.

People are illogical, unreasonable, and self-centered.
Love them anyway.
If you do good, people will accuse you of selfish ulterior motives.
Do good anyway.
If you are successful, you will win false friends and true enemies.
Succeed anyway.
The good you do today will be forgotten tomorrow.
Do good anyway.
Honesty and frankness make you vulnerable.
Be honest and frank anyway.
The biggest men and women with the biggest ideas can be shot down by the smallest men and women with the smallest minds.
Think big anyway.
People favor underdogs but follow only top dogs.
Fight for a few underdogs anyway.
What you spend years building may be destroyed overnight.
Build anyway.
People really need help but may attack you if you do help them.
Help people anyway.
Give the world the best you have and you’ll get kicked in the teeth.
Give the world the best you have anyway.

Love Your Enemies

Yes, when reminded to do this, I tend to balk, too. However, recently, I read the Rest of the Story to realize, “We’re not alone in our daily effort to fix — what is broken.”

When someone with the Power to heal the deformed is condemned by the local yokels, then, we find ourselves in extraordinarily great company.

He looked around at them one by one and then said to the man, “Hold out your hand.” So the man held out his hand, and it was restored! At this, His enemies were wild with rage and began to discuss what to do with him.

Short version of the story is they killed Him.

But before they did, our Hero had this to say, “To you who are willing to listen, I say, love your enemies! Do good to those who hate you. Bless those who curse you. Pray for those who hurt you.”

WTF Thoughts - Think Differently

That is the way to fix Thoughts.

Do we change the character of our enemies, the haters, the vulgar, or the abusers? Simple answer: No.

Why, then, are we encouraged to Do It?

Because it is tonic for our Thoughts.

Into The Unknown

We don’t know what we don’t know. Or, in other words, how do we navigate a course never before traveled? Simple answer: Faith.

In leaving the shores of the old behind, we embrace the horizons of new beginnings. We sail forth by changing the way we think.

Whatever the mind can Conceive and Believe, it can Achieve.

Will we make “mistakes” that will be harshly judged by the naysayers as a representation of our foolishness? Of course! That is the exciting element of this great adventure into the unknown — we will grow, while the rest of the world stagnates in their comfortable rut (grave with the ends kicked out).

What is LOVE, anyway?

This definition works for me.

The greatest gift is a chosen, purposeful effort — often done in the face of fear — to nurture our own growth and the growth of others.

Love can also be measured by seven attributes.

LOVE
Is patient,
Is kind,
Rejoices with the truth,
Always protects,
Always trusts,
Always hopes,
Always perseveres.

As you might have noticed, Love is a verb — framed as a gift and delivered by action. Which means we must grow in stature, resources, and wisdom to have something to offer others.

The more we learn, the more we know;
The more we know, the more we sow;
The more we sow, the more we grow.

Isn’t life grand?!

Opportunity To Create

Designed for greatness, engineered for success, and motivated by goodness as Captains of Destiny, we are courageously heading into uncharted waters to serve the multitudes.

Simply, we have been offered the opportunity, by a Creator, to create.

I know you’ve had the experience of a HUG.

On occasion, you have served another person — who, with their eyes, expressed a newfound Hope, Understanding, and Gratitude (HUG) of life, once again.

YOU did that for them.

That is the way to fix Thoughts!

Begin With YOU

Everything — Begins With YOU

My mission is to guide YOU to personal and business success, according to the vision that YOU establish for us.

I coach intensely passionate individuals, who want personal and business success.

That’s my Storyline; start with nothing and Build Something — Special. And — I know, for a fact, we all have a Story to share.

Success is not going to magically waltz into our lives — and, it is not a destination, at which to arrive. Daily, we must create success — the unique version each of us has determined to be right — for the benefit of ourselves and the rest of the universe.

Steps To Success

Stories can inspire you to take a flying leap of faith to make lifestyle changes — or, take action, the concept of which can be encapsulated in a single word: Commitment.

After you’ve decided to go All In — then, baby steps are required to move from Here to There.

If you set expectations about the entire Journey, you will give up before even beginning. So — the Secret is to take one Step at a time. Focus on that one Step and then another becomes visible — and, you will know exactly how to take that Step. And, the next. And, the next

Go as far as you can See — then, you’ll be able to see farther.

The purpose of this presentation is to shine a light on your Path — and, to offer hope on your Journey.

Three-E Formula

My energy and efforts are focused on your success. If you are ready for a change, I can help — by gently teasing YOU into considering the power of the Three E’s.

Enlighten

Individually, our worldview is limited by our education, experiences, and resources. My role as A Business Coach is to broaden your horizons with Stories that shine a light on the path you have chosen — so, you can act on your new aspirations.

Empower

Beyond the sage talk, I will provide opportunities for you to learn by accomplishment. Teaching is an honorable profession. I will make sure the right tools are in your hands – and, that you have the knowledge, understanding, and wisdom to use them properly.

Encourage

The 5-Step Teaching Model can be described as Explanation, Demonstration, Imitation, Correction, and Repetition. With each and every Step to Success, you will be tempted to quit. Until you run me out of your Life, I will continue to ask that you believe in YOU — the I AM.

People Over Process (POP)

Here’s the secret — always, keep People over Process. Think about it. Process is designed for efficiency. People are created for growth. As soon as an individual grows, the process no longer fits the occasion. The rules must change to reflect the new person.

The ABC’s Of Success

Our minds are designed to think and remember by 3 — in fact, the principle is known as the Magic of Three. The simplest way to maintain focus is to use the magic of these three words — Attitude, Boundaries, and Commitment.

Attitude

An intensely passionate desire to Build Something — Special.

Boundaries

Well defined beliefs and able to communicate effectively.

Commitment

Able and Willing to go All In — to do whatever IT takes to Succeed.

Begin With YOU

Whatever the mind can Conceive, it can Believe and Achieve. This is about more than “Positive Thinking” — this is about belief in doing the impossible. If YOU have the Want To, you will be able to Do It.

Each of us determines our, individual, definition of Success. Even though success is much more than the accumulation of material riches, money is important. Those who say otherwise will lie about other things, too.

After 35+ years as a CPA, there are many financial principles and secrets that I want to share with YOU.

If you’re an entrepreneur starting a business, my methods can help YOU be successful from day one. If you’ve been in business for several years and are tired of working for nothing, I can listen, observe, and then guide you to the goals important to YOU — and, your Family.

I believe in the wisdom, “Customers only care about how much you know — after they know how much you care.” The purpose of this presentation is to express a high degree of caring — by, sharing the very best with you.

You’ve discovered A Business Coach — who passionately cares about YOU.

The CARE Credential

Alphabet Soup

At one time, I was quite proud of all the initials behind my name —

  • CPA ~ Certified Public Accountant
  • CITP ~ Certified Information Technology Professional
  • CGMA ~ Chartered Global Management Accountant
  • AMM ~ And Many More…

Yes, they demonstrated the discipline and commitment to play the game of achieving recognition in the eyes of academia.

Yet, no one other than I knew, fully, the extent to which sacrifice was made to achieve these designations.

And, the humorous point of this whole exercise, in bragging rights, is how times have changed. Now, another meaning for the acronym of CPA — in the realm of Digital Marketing — is Cost Per Acquisition.

Student, or Trailblazer?

When we play the game of Credentials, we are simply going where others have gone, before. Or, we seek the approval and acceptance of those in authority — with the power to grant acknowledgment or dash the dreams of the inspired.

For those who have matured beyond being overly concerned about what others think, they are the Trailblazers going where no one has dared go before — sometimes, to places where even angels fear to tread. However, they will make the discoveries crucial to the progress of humankind.

People don’t care about what we know — until, they know how much we care.

CARE Defined

This is one Credential for which the world begs to be in front of every thought.

Compassionate
Aware
Responsive
Empathetic

Compassionate

The contrarians among us might find the use of a C-word — like Compassionate — too sissified, for their taste. In that case, I challenge them to choose from one of these: Cooperative, Competent, Committed, and Confident. Pardon the pun, but, Contrarians must care about someone other than themselves — the focus is outward, not inward. This is a Spiritual endeavor.

Aware

In the busyness of business, how often do we purposefully pause to breathe — to stop and smell the roses — to be Aware of the opportunities for service? The funny thing about offering assistance is how much we benefit from the effort. Whatever we choose to give is returned many times over — probably not from the beneficiary in receipt of the goodness we share. But — Karma is 100% accurate in delivering what is earned. This is a Mental endeavor.

Responsive

There is an ancient Proverb, “Faith without works is dead.” We may believe we are compassionate and aware of the needs of others — yet, only with Responsive action is the benefit delivered. All we Do begins with a Thought. There is intrinsic magic in the thinking — there is discernable value in the doing. Maybe, IT has never been done before — and, maybe the world will laugh in the beginning. Yet, the reward is worth the effort. This is a Physical endeavor.

Empathetic

My friends are quite familiar with the Three-E Formula defined as: Enlighten, Empower, and Encourage. You probably have a similar mantra, which is your Empathetic cry. We are, after all, engaged in a Crusade to ensure that the goodness from above flows through us for the benefit of the whole wide world. As conduits of goodness — similar to lighthouses for the protection of vessels — we can silently do our work. This is an Emotional endeavor.

Our Choice

We can place alphabet soup Credentials behind our names — or, we can anchor CARE in front of our thoughts.

I hope you will join with me in leaving behind the Three Evil E’s of Ego, Expectations, and Emotions — which are attached to limiting Credentials.

So, that we can boldly state our belief in The CARE Credential — as we courageously lift up those in our sphere of influence.

Real Deal

When I hear someone use the word try in a sentence, I cringe. Because I know, for a fact, they are more interested in the talk than they are living the walk.

Accordingly, it’s another humor Kim moment. In support of the above statement, take a pen into your hand. Now, try to drop it. See my point? You’re either going to hang onto it — or, you’re going to drop it.

There’s no “try” to it.

Here’s another example — the word maybe. Those people, who refuse to make a decision, end up high-centering on the fork-in-the-road. Look at the word closer: ma-Y-be. See the fork-in-the-road? The people who are fond of maybe are reluctant to choose — left, or right, at Oak Street.

To encourage us to, always, make a decision, look at ma-Y-be, again.

Ma = Cry Baby
Be = A Creator
Y = Choose to Be

Just one more — how many times have you been promised something, someday? And, someday never came. Builders know this as the secret to accomplishment, “You must begin — and, begin again.” Because — they live by this creed.

Whatever you can do, or dream you can, begin it.
Boldness has genius, power, and magic in it.

Begin it, now.

If we put all of this silliness together, we have, “Someday, maybe I’ll try.

There Is A Better Way

Much more than an audition for the opening night of the Broadway playbill, Life — this is the Real Deal.

So real, in fact, I want to share insight from my children. To be precise, they are young adults, who are taking Relationship Strategies to increasingly higher levels for the benefit of all.

Lindsey and Ryan are priceless gifts. Yet, at times, they will also purchase tangible expressions of reminders for me. On a Father’s Day, Ryan presented “Easy 88“, a bronze of a cowboy making a great ride on a bull. On another day, a beautiful bouquet of flowers arrived from Lindsey, in acknowledgment of birthday “Fifty-Five“.

Also, she has given me Words — inspiring words:

Family ~ Forever, For Always and No Matter What

Tomorrow is the most important thing in life. Comes to us at midnight all clean and perfect and puts itself in our hands. And hopes we’ve learned something from yesterday.

In regards to ‘Lessons Learned’ from yesterday, the most important one can be expressed by a single word:

Forgiveness ~ Let go of the notion that there can be a better, or different, yesterday.

The purest definition of a ‘Rut’ — a grave, with the ends kicked out.

When we replay the past in our minds, over and over, a rut forms — a pattern of thinking. Really, those familiar grooves are the equivalent of a broken record — ’round and ’round the same track, while expecting new music. Does insanity come to mind?!

Music

A common theme in my Family is music — always has been, always will be.

It is the best way to convey messages for us to remember.

Better Get To Livin’ (Video)
Artist: Dolly Parton

People always comin’ up to me and askin’
“Dolly, what’s your secret?
With all you do, your attitude
Just seems to be so good
How do you keep it?”
Well I’m not the Dalai Lama, but I’ll try
To offer up a few words of advice

Chorus:

You better get to livin’, givin’
Don’t forget to throw in a little forgivin’
And lovin’ on the way
You better get to knowin’, showin’
A little bit more concerned about where you’re goin’
Just a word unto the wise
You better get to livin’

A girlfriend came to my house
Started cryin’ on my shoulder Sunday evening
She was spinnin’ such a sad tale
I could not believe the yarn that she was weavin’
So negative the words she had to say
I said if I had a violin I’d play

I said you’d better get to livin’, givin’
Be willing and forgivin’
Cause all healing has to start with you
You better stop whining, pining
Get your dreams in line
And then just shine, design, refine
Until they come true
And you better get to livin’

Your life’s a wreck, your house is mess
And your wardrobe way outdated
All your plans just keep on falling through
Overweight and under paid, under appreciated
I’m no guru, but I’ll tell you
This I know is true

You better get to livin’, givin’
A little more thought about bein’
A little more willin’ to make a better way
Don’t sweat the small stuff
Keep your chin up
Just hang tough
And if it gets too rough
Fall on your knees and pray
And do that every day
Then you’ll get to livin’

The day we’re born we start to die
Don’t waste one minute of this life
Get to livin’
Share your dreams and share your laughter
Make some points for the great hereafter

Better start carin’
Better start sharin’
Better start tryin’
Better start smiling
And you better get to livin’

When we do it right, the livin’ that Dolly encourages is more like playing, than working. Although, as with all things in Life, there is a fine line. On the one hand, we must acknowledge this is serious business. Because, at the end of our Play, all of the props go back in the box. On the other hand, we learn the most when we are playing and having fun.

The Point

And, that, my friend, is the point — We are to learn, grow, care, share, and love.

There’s a story about a southern farmer who goes out into his field early one morning to catch his mule for the day’s work ahead. To his dismay that mule was nowhere in sight. As the farmer headed back to the house, he passed an old, abandoned, hand-dug well. Sure enough. At the bottom of that well was Clyde.

Since the farmer was poor, he had no money to hire the necessary equipment to lift that much weight, from that far down. He was rich in friends, though. So he asked his neighbors to bring their shovels. As sad as it was to lose Clyde, the right thing to do was to fill in that deathtrap.

From the mounds of dirt excavated when the well was originally dug, the farmers began the serious business of burying Clyde and making sure nothing else was ever harmed by the long ignored danger of a pit.

Making the best of a bad situation, they shoveled quickly. As they were finishing up their work and upon hearing something, they paused to look up. To their amazement, they watched Clyde jump out of the well.

You see, while they were shoveling dirt down the hole onto Clyde’s back, he simply shook it off and stepped up.

The gifts from Ryan and Lindsey are much more than plaques and bronzes, They are the evidence of their success in ‘shaking it off and stepping up‘. Through no fault of theirs, they have experienced The Pit and the Bad Hands of cards dealt to them.

With courage, poise, determination, and grace, they have chosen to shake it off and step up — time and time, again. Consequently, the bull and bouquet speak volumes about their character.

A Chosen Effort

From the mouths of babes and the examples of our young people, we learn to — Preserve a childlike sweetness and innocence, while growing out of our childishness.

When I was a child, I spoke as a child, I understood as a child, I thought as a child; but when I became a man, I put away childish things. For now we see in a mirror, dimly, but then face to face. Now I know in part, but then I shall know just as I also am known. And now abide faith, hope, love, these three; but the greatest of these is love.

One thing I have, always, understood — Family and Work are the two legs carrying me across the stages of life.

I believe purpose in life is discovered by acknowledging a power greater than ourselves. As a result, accomplishment is possible by being a conduit for timeless and priceless gifts.

The greatest gift – LOVE – is a chosen, purposeful effort, often done in the face of fear, to nurture our own growth and the growth of others.

Let’s get to livin’!

Stewardship

The difference between rich and poor is not money. It is the ability to manage the resources available. Many have inherited great amounts of wealth to die broke. Others were born into little and leave behind a legacy.

In the annals of history and the stories of today, Captains of industry are less influential than the Stewards of relationships. In other words, the Empire is less important than the Builders. Regardless of what is built, it is temporary and limited in effect. Those who touch hearts and souls, today, influence the future for many generations.

As we consider our “ships” of families, friends, and communities, why is our role of “steward” important; and, who, really, is the ultimate beneficiary?

Taking Care

Let’s take a look at what stewardship is.

Historically, stewardship was the responsibility given to household servants to bring food and drinks to a castle dining hall. The term was then expanded to indicate a household employee’s responsibility for managing a household or domestic affairs. Stewardship later became the responsibility for taking care of passengers’ domestic needs on a ship, train, and airplane or managing the service provided to diners in a restaurant. The term continues to be used in these specific ways, but it is also used in a more general way to refer to a responsibility to take care of something owned by someone else.

Taking Care of People

At the moment we fully embrace the reality of our temporary existence, our view of life changes. In the simplest of terms, our focus shifts from Stuff, to People.

Our thinking changes to embrace the concept of Service over Self. To do so, we abandon any desire to have power over another. We take inventory of our gifts and work to multiply their effectiveness by mentoring, nurturing, and sharing in authentic ways the best of all that we have been given.

Specifically, great Stewards:

•  Share Information
•  Are Accessible
•  Keep Their Hands Engaged
•  Stand For Something
•  Banish Superficial Distractions
•  Make Everything Better
•  Coach, Mentor, and Serve

To share, we must, first of all, possess something of value. We have all been entrusted with unique gifts and have a fiduciary responsibility to enhance them into more powerful tools.

Taking Care to Share

People don’t care how much we know until they know how much we care. We must be willing to move to where others are to guide them to where they want to go.

The mind cannot forget what the hands have learned. To fully understand the process, we must engage our hands to enlighten, empower, and encourage the mind.

We learn to walk by falling down. Those most appreciative of standing are those who have been beaten down and, yet, refuse to submit their ideals to the vulgarity of others.

The outward appearance is less important than the inward character. Rather than become copies of societal propaganda, it is imperative to enhance the unique image of who we are.

The Better Way

There is always a better way. What got us here will not take us to where we need to go. Good, Better, Best — Never let us rest, ’til our good is better and our better, best.

The greatest enduring gift of love is a chosen, purposeful effort, often done in the face of fear, to nurture our own growth and the growth of others.

In summary, stewardship is a dynamic focus on home, abundance, and the responsibility to give of ourselves to receive the best of all that the universe has to offer!